Acro Korea (hereinafter the “Company”) values the personal information of customers and complies with the Act on the Promotion of Information and Communications Network Utilization and Information Protection.
Through the personal information handling policy, the company informs you about the purpose and method of using the personal information you provide and what measures are being taken to protect your personal information.
■ Items of personal information to be collected and methods of collection
go. Items of personal information to be collected
o The company collects the following personal information for membership registration, consultation, and service application.
– When registering for membership: name, date of birth, gender, login ID, password, home phone number, mobile phone number, e-mail, legal representative information for subscribers under the age of 14
– When applying for service: address, payment information
o Service use records, access logs, cookies, access IPs, payment records, and bad use records may be created and collected in the course of service use or business processing.
me. Collection method
– Collection through website, written form, bulletin board, e-mail, event application, delivery request, telephone, fax, and generated information collection tool
■ Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
o Implementation of contract for service provision and settlement of fees for service provision
Content provision, purchase and payment, delivery of goods or billing address, financial transaction identity verification and financial services
o Member Management
Identification according to membership service use, personal identification, prevention of illegal and unauthorized use of bad members, confirmation of intent to join, confirmation of age, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, handling of complaints, such as complaint handling; Disclaimer
o Used for marketing and advertising
Delivery of advertising information such as events, identification of access frequency, or statistics on member service use
■ Period of retention and use of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information is retained for the period specified for the following reasons.
go. Reasons for information retention according to the company’s internal policy
Even if the member withdraws, the member’s information may be retained for a certain period of time from the date of cancellation of the use contract to prevent recurrence of illegal use by bad members, resolve disputes, and cooperate with the request of investigation agencies.
me. Reasons for information retention according to relevant laws
If it is necessary to preserve it in accordance with the provisions of related laws, such as the Consumer Protection Act in Electronic Commerce, etc., the company keeps member information for a certain period of time as stipulated by the relevant laws and regulations as follows.
o Records on contract or subscription withdrawal
-Reason for retention: Act on Consumer Protection in Electronic Commerce, Etc.
-Retention period: 5 years
o Records on payment and supply of goods
-Reason for retention: Act on Consumer Protection in Electronic Commerce, Etc.
-Retention period: 5 years
o Records of consumer complaints or dispute resolution
-Reason for retention: Act on Consumer Protection in Electronic Commerce, Etc.
-Retention period: 3 years
o Logging
-Reason for retention: Communication Secret Protection Act
-Retention period: 3 months
■ Procedure and method of destruction of personal information
In principle, the company destroys the information without delay after the purpose of collection and use of personal information is achieved. The destruction procedure and method are as follows.
o Destruction procedure
The information entered by the member for membership registration, etc. is transferred to a separate DB after the purpose is achieved (separate filing cabinet in the case of paper) and is scheduled according to the internal policy and other information protection reasons according to relevant laws (refer to retention and use period) It is destroyed after being stored for a period of time.
Personal information transferred to a separate DB will not be used for any other purpose other than being retained, unless it is required by law.
o Destruction method
Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record.
■ Provision of personal information
In principle, the company does not provide users’ personal information to external parties. However, exceptions are made in the following cases.
o If users have agreed in advance
o In accordance with the provisions of laws and regulations or when there is a request from the investigation agency in accordance with the procedures and methods stipulated in the laws for the purpose of investigation
■ Consignment of collected personal information
The company entrusts the operation of the service to an external professional company as follows.
o Consigned person: ○○ courier
o Consignment business details: product delivery business, delivery location / arrival information, etc.
o Consigned person: ○○PG company
o Consignment details: payment related
■ Rights of users and their legal representatives and how to exercise them
o Users can inquire or modify their registered personal information at any time, and may request cancellation of membership.
o In order to inquire or modify users’ personal information, click “Change Personal Information” (or “Modify Member Information”, etc.) Correction or withdrawal is possible.
o If you contact the person in charge of personal information management in writing, by phone or by e-mail, we will take action without delay.
o If you request correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction is made.
o The company handles personal information that has been canceled or deleted at the request of the user as specified in the “period of retention and use of personal information collected by the company” and is not viewed or used for any other purpose.
■ Matters concerning the installation, operation and rejection of automatic personal information collection devices
The company operates “cookies” that frequently store and find your information. Cookies are very small text files sent to your browser by the server used to operate the website and are stored on your computer’s hard disk.
The company uses cookies for the following purposes:
o Purpose of use, such as cookies
1. Target marketing and personalized services are provided by analyzing the access frequency and visit time of members and non-members, identifying users’ tastes and interests and tracking traces, and identifying the degree of participation in various events and the number of visits, etc.
2. You have the option to install cookies. Therefore, you can accept all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.
o How to refuse cookie settings
1. As a method of refusing to set cookies, you can accept all cookies by selecting the option of the web browser you are using, check each time a cookie is saved, or refuse to save all cookies.
2. Example of setting method (in case of Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information
3. However, if you refuse to install cookies, there may be difficulties in providing services.
■ Civil service related to personal information
In order to protect customers’ personal information and handle complaints related to personal information, the company has designated the relevant department and personal information manager as follows.
o Person in charge of personal information management / person in charge
Name: Ji Sung-hyun
Affiliation: Representative
Phone number: 031-582-8411
Email: info@akro.cc
o You can report any complaints related to personal information protection that occur while using the company’s services to the person in charge of personal information management or the department in charge.
o The company will promptly and sufficiently respond to users’ reports.
o If you need to report or consult on other personal information infringement, please contact the following organizations.
Privacy Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
Cybercrime Investigation Team, Supreme Prosecutors’ Office ( www.spo.go.kr / 02-3480-2000)
National Police Agency Cyber Security Bureau ( www.ctrc.go.kr/ 182 without area code)
